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| Have MA BELL added yet another AREA-CODE in
your service area?
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| Most likely you have experienced at
least one new AREA-CODE in the last couple years. In our area (L.A.) they must have
added more than half a dozen new area codes. Well, we all know how frustrating it may
be to lose our beloved AUTO-LOOKUP because the Customers phone number is no longer
matching its previous work orders. Well GOOD NEWS EVERYBODY, PTS now offers an AREA CODE
converter that automatically scans all your records and update your old records to reflect
the new area codes. Once you ran the scanner the AUTO-LOOKUP will once again work like a
charm and youll save tone of time and avoid the unnecessary frustration. This new
utility is now available for only $95. Please call Miki @ 1.800.323.7902 to order your
copy today. 
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| SAN DIEGO PowerDay big success &
lots of fun
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| Our recent Powerday held September 13th at the Holiday Inn On The Bay,
San Diego in Southern California was another great success. Topics covered in this one day
event included learning Basic Windows to Advanced Profit-Master. Everyone attending
learned some new tips and tricks, and had a great time doing it! Get ready for our
upcoming PowerDays to be held January 14-15 ,1999 in England and March 9, 99 in Palm
Springs, CA.
Don't miss this unique opportunity to learn what hundreds of other business owners like
youself have already found out. ProfitMaster is such a comprehensive software package,
that our PowerDay students can't forgive themselves for all the lost time they didn't take
full advantage of the ProfitMaster. PowerDay is the perfect opportunity to find out all
those things you always wanted to know about ProfitMaster but never had the time to learn!
We would like to thank all companies and participants in our last PowerDay in San Diego
(CFI Show). For more on the CFI show read below...

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| The 1998 CFI Show
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| Ron and Miki took turns entertaining many of our loyal customers at the
Aug/98 CFI show at San Diego. Our special thanks go to Doug Kuehne of King's Carpet
Care, Vince Attardo of Coastal Carpet Care, Michael Morrow of Vanguard
Professional Service and too many other customers who kept referring everyone to our booth
over and over again. The same goes to our dear friends Steve Kaufman of PRO LINE
(great distributor in northern California, give them a call @ 650.574.4333 or
916.920.9337), Dennis Iverson of A & I SERVICES in San Diego 619.560.4344 who
managed to help us so much that you wouldn't guess he was actually instrumental in making
this show theoverall success that it was - Thank you Dennis. Finally, many thanks to Dan
Hanchett from Carpet Cleaner's Emporium, Shawn Forsyth from Steam Genie, Mike
West and Carl Williams who were honored with the first CFI special award for
teamwork. This long overdue special award is actually named after them as the WEST &
WILLIAMS AWARD.
Finally, we HEARTILY THANK all of you who took the time to visit with us SEE YOU
NEXT YEAR, or actually in just few months at the ASCR show March 9-12, 1999, Palm Springs
California.

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| Sears Corner
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| Ron May visited PTS September 22-23 and went through a 1 on 1 PowerDay
with Ron. A lot was accomplished and we expect this will greatly benefit the
PTSSEARS relationship. Ron May is now working on a STANDARD OPERATING PROCEDURES
MANUAL for all U.S. SEARS users out there. This manual will cover every aspect of the
Daily Procedures, Periodic Reporting, and
almost every other aspect of software implementation. Stay tuned for
more information.
As reported in our previous issue the Internet AutoUpload to SEARS corporate has
been completed and
most of you should already be using it.
We are currently working on integrating the SPS Credit Card system as well as various
enhancements to the TAX system and the Scheduling system. More information to follow
soon...
Very soon all of you should be able to use the ProfitMaster Windows version. We are
currently finalizing the distribution issues.
Good news for the French Canadians (CanWay associates) we are now looking at creating
the French version of the ProfitMaster!

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| New Products
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| PTS is proud to announce the InstantPrintServer. This long
requested product is geared mostly toward the larger ProfitMaster sites (Network
Installations), but will certainly benefit even the smaller shops. The PrintServer
constantly "watches" any ProfitMaster Data-Entry activity and automatically
prints all pertinent information in a simple 2 lines format. This log is generated in
real-time, that is, the moment any one presses the SAVE button, most relevant information
is immediately printed as well as the User Name, Time and even a MODIFICATION indicator if
that was an EDIT operation.
The obvious benefits of this system are 2 fold:
- The log can be used to audit the activity of all Booking Agents and immediately
pin-point all problems and their source.
- Most importantly - THIS IS THE ONLY WAY TO GUARANTEE YOUR PRICELESS DATA AGAINST ALL
KNOWN AND UNKNOWN COMPUTER PERILS, i.e COMPUTER CRASHES etc.
Should any DATA LOSS occur, you can immediately refer to this PRINTED LOG to recapture
ALL LOST WORK ORDERS.
The InstantPrintServer can be installed on any of your Computers and requires a
DEDICATED PRINTER as it will constantly print your most critical information.
Although recommended for Network Installations, it works perfectly well with a Single
User installation (Requires a 2nd. Printer) and will provide the same DATA SAFETY as in
the Network Installations.
The InstantPrintServer is now available and is conveniently priced at $195 plus
$45 for each additional User License. You may take advantage of our Introductory
Special and purchase it until December 1st, 1998 for only $145.
Please don't hesitate and call us immediately to order this ONLY SAFEGUARD AGAINST DATA
LOSS. There is nothing more distracting than losing WORK ORDERS and the frustration
resulting from UPSET CUSTOMERS as you don't show up to their appointments, not to
mention the resulting MONEYLOSS.
If you don't know how to setup a 2nd. printer please call us for prompt assistance. Special
thanks to Bob McDonald and his crew at Modernistic (Troy MI) for their valued input in
creating this product.
Another product soon to be released is our NEW MAINTENANCE CONTRACT RECURRING
SCHEDULER. This amazing product takes all the hard work out of scheduling reoccurring
multiple services throughout the duration of a contract.
If you are in the Regular Maintenance Contract Business you must see this product to
appreciate its full scope. Give us a call to learn more. Pricing is not yet set.

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| Watch your Mail-Box
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| HAVE YOU RECEIVED YOUR COPY OF THE NEW ProfitMaster CD Booklet. This 16
page FULL COLOR BROCHURE and FREE TRIAL CD is a great way to get aquatinted with the
ProfitMaster (It may be used as an update disk call for your update price
before installing). Inside is a concise description of each of our products,
Pricing Information, Order Form and of course the FREE TRIAL CD. This CD includes all of
our offerings, including: The ProfitMaster Overview Video, a must see 15 minute
On-Screen Demonstration that will once-and-for-all prove to you HOW BADLY YOU MUST HAVE
THE ProfitMaster.
30-DAY FREE TRIAL of the ProfitMaster.
30-DAY FREE TRIAL of the ProfitMaster Lite.
2 FREE TEST DRIVE SESSIONS of the MailMerge Wizard.
1 FREE TEST DRIVE SESSION of the ProfitMaster Tutorial - a 2 Hour On-Screen
video that teaches you everything you always wanted to know about the ProfitMaster; a wish
come true!
InstantUpdate Wizard - This great utility will make sure you always have the
latest and greatest ProfitMaster release without ever knowing a thing about the Internet,
Downloading, etc.

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| Products of the Month
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| NOVEMBER Instant PrintServer $145 + $45 for each additional
user. Did you ever experience or feared DATA LOSS - Statistics clearly indicate it's
only a question of WHEN rather than IF. In other words you are safe to assume that it is
ONLY A MATTER OF TIME BEFORE YOU WILL EXPERIENCE SOME SORT OF DATA LOSS!
Buy yourself a peace of mind and order this GUARANTEED SOLUTION. Read the New Products
Section for more information.
DECEMBER ProfitMaster Lite $95. If you always wanted to computerize your
Customer Database but could not justify the expense of the ProfitMaster, this is your
opportunity to JUMP-START your business!
The ProfitMaster Lite is a streamlined product aimed at giving you the full control of
your CUSTOMER DATABASE without the extra Scheduling, Bookkeeping, and Performance Analysis
features of the ProfitMaster. Finally you too will be able to SEND REMINDERS, and be on
top of your customer information for a very affordable price.
Thousands of Cleaners and PCOs are already enjoying the MONEY MAKING features of the
ProfitMaster, give yourself a fair chance and get the most powerful weapon a SERVICE
BUSINESS may have.
For only $175 you may get the ProfitMaster Lite PLUS our BEST SELLING MailMerge Wizard.
This duo will repay for itself on your first REMINDER MAILING.
Now you too will be able to MAIL PERSONALIZED MASS MAILINGS and BOOST YOUR PROFITS!

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| Books of the Month
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| November
The 7 Habits of Highly Effective
People By Stephen R. Covey
In The 7 Habits of highly Effective People, author Stephen R. Covey
presents a holistic, integrated, principle-centered approach for solving personal and
professional problems. With penetrating insights and pointed anecdotes, Covey reveals a
step by-step pathway for living with fairness, integrity, honesty, and human
dignity-principles that give us the security to adapt to change and the wisdom and power
to take advantage of the opportunities that change creates.
December First Things First
By Stephen Covey, A. Roger Merrill, Rebecca R. Merrill
First Thing, First offers a principle-centered approach that will
transform the quality of everything you do by showing how it involves the need to live, to
love, to learn and to leave a legacy. With the wisdom and insight that made The 7 Habits
of Highly Effective people a #1 bestseller, First Things, First empowers readers to define
what is truly important; to accomplish worthwhile goals; and to lead a rich, rewarding,
and balanced lives.

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| ProfitMaster SR-2
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| The ProfitMaster SR-2 CD (11/98) is
ready to ship. This latest release offers complete support of the YEAR 2000, addresses
issues with the F10 (New Session), Enhancements to the Work Order/ Invoice printing,
Improvements to the Scheduling System, Support for debiting/crediting Tech for Over/Short.
Support for the NEW RealTime-PrintServer (see NEW PRODUCTS) as well as numerous other
refinements. Gold Members of our Update Subscription will receive a FREE CD in the next
few weeks or may download it immediately using the InstantUpdate Wizard
(START->Programs->PTS Profit Applications->InstantUpdate). All registered users
of PM-5.5 (Win) may order this update for $45 + $15 for each additional users. For more
information or to place your order please call us @ 805.376.9088 
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