On May 4th-6th, we moved into a new office. Consequently, we were without phone service for 2 days and were unable to provide service to all of you out there.

We apologize for any inconvenience this may have caused.

Here are our new address and phone numbers:

Woodland Hills, CA 91364

or

PTS is proud to announce the arrival of the ProfitMaster Mail Merge Wizard for Microsoft^® Word 97. This new addition to the ProfitMaster system will dramatically increase the ease with which you can quickly and painlessly perform a Mail Merge into Word 97 using data from ProfitMaster.

As you already know, Mail Merging is a powerful tool which inserts information from your Customer & Billing Records to any type of document you have created. One of the most common ways it is used is to produce those Money Making 6 month reminder notices that all of you should send to your customers.

If you have always wanted to use this Profit making feature in ProfitMaster but have been intimidated by the "Criteria" screen, we have good news for you.

The Mail Merge Wizard for Word 97 painlessly integrates the resources in your Customer & Billing Records with the word processing power of Word 97.

When installed, a "ProfitMaster" menu item is placed directly into the Word Menu Bar alongside of the more common menu items such as, "File", "Edit" and "View".

Once you select the Mail Merge option form the ProfitMaster menu item, the Mail Merge Wizard will appear. The Wizard will prompt you for the desired criteria and then search your Customer & Billing database for matching records.

You will then be offered a menu of predefined letters you can send to your customers (the letters can be customized by you to fit your specific needs). With the letter selected, the Wizard will then merge your customer data with the letter creating a personalized document for each of your selected customers!

We are happy to announce ProfitMaster is the exclusive software of a growing list of first rated franchises and associations:

• • Steamatic Included in the standard franchise package.
  • Canway Exclusive licensee of SEARS Canada, Included in the standard franchise package.
  • Continental Largest SEARS licensee in the US Standard requirement for all associates.
  • Treo2^nd largest SEARS licensee in the US. Standard requirement for all associates.

We expect to be the exclusive software provider to all Sears Carpet Cleaners in the near future

ProfitMaster is the only Software sold by these fine distributors:

The Official Release of ProfitMaster 5.5 is slated for July, 1997. Some of the new features included in version 5.5 are:

• Mail Merge Wizard for Word 97 (Optional)
• Ability to Enter Payments directly on the Invoice.
• Employee "Add-On" bonuses.
• Customer listing report is sorted alphabetically.
• Extended mouse support (DOS)
• Retail Box packaging.
• Complete Documentation.
• On Line Help & Manuals

And best of all, the "bugs", "glitches" and other problems reported to us by 6/15/97 will be corrected. So please, don’t put off calling us with any problems you may have noticed in the 5.5 prerelease versions.

I cannot over emphasize the importance of backing up your data to an external source. I tell this to customers every day, but still I answer calls from distraught ProfitMaster users who say they have lost their data due to an electrical surge, hard disk failure, or some other equally heinous occurrence. When I ask if they had a back up they all say the same thing, "Well, I’ve been meaning to start doing that..."

There is no excuse for not backing up your data! We all tend to think of computers as "Magical" and indestructible devices. I have some bad news for you, they aren’t! No matter what great care we may bestow upon these electrical geniuses they are still known to fail, losing all of you data with it. What excuse do you have to risk losing your valuable business information.

You should be backing up all of your important data and you should be doing this on a Daily Basis!

Though it is recommend backing up your whole system, the pertinent files to back up for ProfitMaster are any files in the Master directory with a DBF extension.

If you have been in business for several years you have probably accumulated 100’s - 1000’s of Invoice and Customer Records. You take them for granted. They’re there every time you turn on your trusty PC. What if you were to turn on your computer one day and they weren’t there. How would that affect your business, not only that, think of the cost of having to hire someone to dig through all your old invoices and re-input them!

Those of you that have already experienced a data loss know exactly what I mean. The cost of back up devices has dropped to around $150 - $200

This is a small price to pay considering the hours and aggravation it would take to re-input all of your data.

In June, we will be offering a series of 1 day ProfitMaster training seminars at our headquarters in Woodland Hills, California.

The topics covered in this seminar range from Beginning ProfitMaster to Maximizing ProfitMaster, as well as introductory courses to Computers and Microsoft Windows. The cost is $295 for the first person & $225 for additional people.

Instruction will last from 9 a.m. to 6 p.m. with a break for lunch. These seminars will prove to be very informative and provide you with an opportunity for one-on-one training.

For those of you who cannot make it, we will be announcing dates for seminars in other area’s of the US.

Those of you who enjoyed the 10 minute Made-For-Computer video previewing ProfitMaster 5.5 will be glad to know we now have an extended 40 minute Mastering ProfitMaster CD-ROM.

This exciting and innovative video contains 4 segments, each walking you both verbally and visually through using the ProfitMaster. The 4 area’s covered are:

Beginning- Overall Set Up, Entering Orders, and Rescheduling.

To start ProfitMaster in Windows 95 click the Windows Start button. Click Programs. Click PTS Profit Applications. Click ProfitMaster.

To start ProfitMaster in Windows 3.1 Double click on the ProfitMaster icon in the PTS Profit! Applications group.

At the DOS prompt, C:\>, type cd\master [Enter]. Then type master [Enter].

Place your Mouse cursor on the Windows Desktop. Click your right mouse button once. A menu appears. Click New, click Shortcut. In the Shortcut Wizard Command line type:

For DOS version:

C:\Master\master.exe

For Windows version: C:\Master\profit.exe

Click Next. In the Select a name for the shortcut type:

For DOS version: ProfitMaster for DOS. Click Next

For Windows version: ProfitMaster for Windows. Click Finish

For DOS, select an Icon for the new shortcut and click Finish.

To apply a Discount in ProfitMaster you must first set up the discount as an item in your Services & Sales Items. Select Open (File menu). Select Services & Sales Items. Select Add New Records ( Edit menu). In the Item Name type in the type of Discount you want, i.e. "Senior Discount". Skip down to Item Price and enter the amount of the discount as a negative number. For example: a 10% discount should be entered as –10.00. In the Type field enter : %. Taxable and Commissioned should both be N. Save the record.