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| ProfitMaster
Selected by Carpet One!
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| After evaluating available software
packages, ProfitMaster was selected by Carpet One as the package to be used by their
franchises to manage the day to day activities of their business. PTS is proud to welcome
Carpet One to our growing list of loyal customers. Carpet One is the largest Carpet
Retailer in the U.S. with over 1000 stores throughout the nation. This year Carpet One had
established the Carpet One Carpet Cleaning franchise. It already operates some 40 stores
and many more are expected soon. Fritz Thompson (President) Wrote in a letter to his
franchisees "PTS is Light Years ahead of their competition" We couldnt be
more flattered.

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| Sears Carpet Cleaning (US) Upgrades to the Windows Version.
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| Ron (Pinkas) had a great time in San
Antonio TX at the SEARS convention where he shared 4 - 1 hour classes with Ron May
introducing more than 80 associates to the new Windows Version of ProfitMaster. All
attendees received the latest Windows SR-3 Release CD. Unfortunately, several minor
issues involving the Remittance Report and Uploading to Sears were not resolved in time
for the Convention release of Windows SR-3. These issues pertain to the Windows version
ONLY; the DOS version is completely functional and may be used to perform these tasks. The
new CD with the corrections will be sent out shortly. Contact Ron May or Ron Pinkas for
more information.
The informative classes consisted mostly of free form "Question and Answers"
between associates and the Ron's. Also in attendance at these classes was Carlos Galarce,
Systems Director in charge of In Home Services for Sears.In addition, CanWay (Sears Carpet
Cleaning in Canada) released the new SR-3 (DOS) to all associates in their recent
convention in Ottawa Canada.
The new SR-3 was just mailed next week to all GOLD Update Subscribers. This release
will not be released to the general public. Next release 6.0 will include additional
features and is scheduled to be released in May-June 99.

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| Enhancements
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| The following changes have been
incorporated into ProfitMaster. Many of these improvements were contributed by our loyal
customers. Version: SR-2 (December 98)
The IMPROVED Calendar Window now includes Daily Totals as well as a break down
of Jobs, Estimates and Redos.
Enhanced support for YEAR 2000 issues so that when you enter '00' the program
will default to '2000' instead of '1900'.
Added support for Automatic Debit/Credit of technicians when an Over/Short is
recorded when entering payments.
Enhanced F10 (New Session) feature.
Added support for Custom Dispatching and Custom Work Order printing. The NEW
(optional), Custom Dispatch Report, is sorted by the Route first, and than by the time
slot, with page breaks between routes.
When looking-up a Job, the Most Recent Job for the customer will now appear at
the TOP of the list rather than the Oldest Job.
Finally, we added support for the NEW InstantPrintServer (see more info in our
December NewsLetter).
Version: SR-3 (April 99)
You may now define your ZIP CODES database with support for DUAL TAX, Automatic
Crew/Route and Company ID. You can therefore have an infinite number of taxes up to 2 per
each zip or postal code. You will now easily be able to remove misspelled city names.
You may now resize columns at the scheduling Details Window and even resort the
detail by the Crew/Route, Lead Tech or the original time sorting.
You may now modify the Crew/Route, Lead Tech, and the duration of the Job right
at the Details Window.
You may now view the Whole Job right from the Details Window by clicking the NEW
Select Button
Major improvements in the speed of the the following reports:
| Sales Analysis |
Customer History |
| Accounts Receivables |
Agent Commission |
| Source Commission |
Tech Compensation |
| Agent Performance |
Source Performance |
| Zip Performance |
Tech Performance |
The phone Dialer Module now uses the Standard Microsoft Phone Dialer of Win 95, Win
98 or Win NT. No MODEM settings in the ProfitMaster are required as it relies on the
standard setting built into Windows. Including support for the Dialing Properties (Calling
From Location, Dial 9 for
etc)

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| PowerDay &
ASCR A Huge Success!!!
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| We would like to thank the following
PowerDay attendees: DOUG KUEHNE, KINGS CARPET SERVICE, GABRIEL PERETTI, NEW CONCEPT
TEXTILE CARE, MIKE WEST, MILLER CLEAN CARE, EUGENE MORENO, MCC CARPET CLEANING, VINCE
ATTARDO, COASTLINE CLEANING & RESTORATION, VALERIE REITHER, HIGH COUNTRY CLEANING,
SHLOMI FISCHMAN, AMICO, STEVE ROBERTS, LUG-A-RUG SERVICES INC., BYRON PETERSON,
CLEAN-MATIC, STELLA BECK, ADVANCED SPARKEE CARPET, ALEX YAVORSKY, PENINSULA CARPET CARE,
BOB PARKER, SOONER CHEM-DRY, JAMES DOMBROWSKI, GOLDEN TOUCH, FRITZ THOMPSON, CARPET ONE
CO., GLENN BARFELL, DRYTECH THE CARPET SOLUTION, KEN CHANEY, CHANEY ENTERPRIZES;INC., TONY
POLICCI, PIRANHA MARKETING, OFER SHAER, FASTRAK MOVERS INC., GRAHAM BEDWELL, INTEX
SERVICES, KAVITA MCCARTHY, CARPET ONE CO.
The PowerDay was very successful, we had a unique group whose eager participation
motivated us to increase the class by an additional 2 hours!
As for ASCR, we had many visitors to our Booth. We need to extend a Big Thank You to
all our customers who kept referring us so many new prospects. One of the highlights of
ASCR was having Tony Pollici from Piranha Marketing (Joe Polish's Brother) as a guest at
our Booth for the whole exhibition. He was showing their Water Damage & Restoration
specific Marketing Package and promoting their upcoming Boot Camps. To find out more about
upcoming Boot Camps go to: http://www.joepolish.com/schedule.html for dates &
locations. As an added benefit, Ron just spoke at the last Piranha Boot Camp in Arizona!

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| Book Reviews
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| Upside Down, by
George R. WaltherWhat's your best
opportunity for generating new business? New customers, right? Wrong! Far from being
profitable, says best-selling author and marketing expert George R. Walther, chasing after
new customers is an inordinately costly process that nearly always drains profits. In
contrast, the biggest payoff comes from winning back former customers. Now, in an
innovative and provocative book that turns conventional marketing wisdom upside
down,.Walther shows you how to reach people whose buying activity has tapered off-or
stopped completely-and convert them into your company's best customers!
Upside-Down Marketing guides you step by step through the simple but revolutionary
process of reordering your priorities to capture maximum profits with minimum expense.
Using an easy-to-grasp conveyor belt analogy, it presents a proven action plan for
salvaging lapsed customers, using their feedback to find and fix problems, and regaining
their loyalty.
How to Drive Your Competition Crazy, by
Guy Kawasaki
If you were intrigued by the title of this book, you are probably the type of business
book reader who's had enough of management self-help and touchy-feely tomes, enough of
how-to guides that encourage you to take the kinder, gentler approach to competitors,
customers, and employees. You are ready for the gloves to come off, and the one thing
you'll want in your hands when they do is the first can-do, how-to, kick-butt gonzo guide
to driving your competitors off the deep end.
Whether you are launching a new company or product, consolidating your strength in the
marketplace, or trying to hold your own against a competitor with greater resources, How
to Drive Your Competition Crazy offers a comprehensive blueprint for success. From the
initial steps of learning as much about your own company as you do about your enemy to
advanced techniques like playing with your opponents' minds, Guy Kawasaki explores every
facet of the premise that the best defense is a good offense. Along the way he offers
instructive examples of how a wide range of companies has trounced their competitors.
Discover how small-town hardware store triumphantly faced the arrival of a huge retail
chain. Learn how a pizza chain offered a two-for-one deal if customers brought in the
competition's Yellow Pages ad-guaranteeing, in the process, that those customers would
have a harder time calling the competitor the next time around. Be present at the front
lines of the baffle between Ben & Jerry's and Hagen-Dazs-and see how the scrappy
Vermont company turned a threat into an opportunity and, ultimately, victory.

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| The New Leasing Program
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PTS is proud to announce that
Profit-Master is now available on a monthly "lease" basis. The benefits of
leasing Profit-Master are:
- Unlimited Tech Support & UPDATES
- No Contract
- No Down Payment
- No Credit Checks
- Gold Service Membership
- Cancel Anytime
For only $49.50 (US) you can begin using Profit-Master with no strings attached.
Leasing options include: $15/mo for additional user and $9/mo for the Mail Merge Wizard.
For more information on Leasing Profit-Master call us at (800) 323-7902.

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| Specials of the Month
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| April: Profit-Master
Inventory Module only $100 $45 for each additional userKeep track of your retail
and/or supply inventory with this handy ADD-ON. Not only will you be able to keep
inventory, but with our "Never Run Out" feature youll also be notified
when your stock is running low so youll never be caught short handed!
May:
Upgrade to the Gold Support Service Option & have the 1st Three Months fees
waived.If you are a current Profit-Master SR2 or SR3 user, you can upgrade to our Gold
Support Option and have the 1st three months fees waived. Simply begin paying for
this service starting April 99, and well waive the fees for Jan, Feb, &
Mar (normally required to qualify for the next update).
The Gold service is our Best & most Cost-effective plan for ensuring your
Profit-Master is always protected and up to date. In Fact, the bulk of our daily,
"loyal" users subscribe to this plan. The benefits include: Unlimited Tech
Support, Convenient Monthly Payment ($30) and Free Profit-Master Updates! (Including the
updates we release only to our corporate clients!)

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| Credit Note
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| Our recent "9 Tried-and-True
Tips to make 1999 The Best Year of Your Life" mailing, sent to most our prospects,
was based on an original mailing by Bill Phillips of EAS. Bill may be the foremost World
Expert on Body Building. He is the publisher of Muscle Mania Magazine, and his company EAS
is one of the largest Sport Nutrition & Supplements manufactures in the world. If you
never heard of his "Million Dollar Body of Work Challenge" do yourself a favor
and call 800-615-8500 to order their free information package or visit them on the web at
www.eas.com. Don't be fooled this stuff is for you and me not just Body Builders. If you
really want to rid yourself of some fat and replace it with great looking muscles call to
order his free "Body of Work" video. This inspirational documentary is bound to
move you... 
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| COMMERCIAL CONTRACT MODULE (REOCCURING WORK) NOW AVAILABLE!
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| This latest addition to the
ProfitMaster allows you to define a contract listing multiple services, each with its own
frequency. This module will normally be used by those catering to Commercial Customers,
where the services involve many visits at regular intervals. Typical candidate are
Janitorial Companies and other who contract their reoccuring services for a contracted
period. Price of this module is $795 for S/U plus $400 per additional user. For a LIMITED
TIME we now offer an INTRODUCTORY SPECIAL of $595 plus $300 per additional user. These
prices are in addition to the ProfitMaster price. This module does require the standard
ProfitMaster. 
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